Personal Data Processing Policy

This policy outlines how Baloo&Groot s.r.o. processes the personal data of its website visitors and users in compliance with Regulation (EU) 2016/679 (GDPR) and other applicable Czech laws.

1. Personal Data Controller

The controller of personal data is:
Baloo&Groot s.r.o., Company ID No. 05013917, VAT ID No. CZ05013917,
Registered office: Karlínské nám. 399/11, Prague 8, 186 00,
Registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 257402
(hereinafter referred to as the “Company” or the “Controller”).

Contact email: studio@marketingstudio.cz

2. What Data We Process

Through the contact form, we process the following data:

  • first and last name
  • email address
  • phone number (if provided)
  • content of the message or inquiry

You provide this data voluntarily for the purpose of processing your inquiry or request.

3. Purpose of Processing

We process personal data solely for the following purposes:

  • handling your inquiry or request submitted through the form,
  • establishing and maintaining communication with you,
  • keeping records of submitted inquiries, requests, and their handling,
  • fulfilling legal obligations under applicable laws, where necessary.

If you consent to receiving commercial communications, your data will also be used for that purpose based on a separate consent.

4. Legal Basis for Processing

Personal data is processed on the basis of:

  • your consent to processing (Article 6(1)(a) GDPR),
  • necessity for the performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR),
  • compliance with a legal obligation (Article 6(1)(c) GDPR).

5. Data Retention Period

We store personal data only for the time strictly necessary:

  • for handling inquiries, no longer than 12 months from the form submission date,
  • in case of cooperation, for the duration of such cooperation and subsequently for the period required by law,
  • in case of marketing consent, until its withdrawal, but no longer than 3 years.

6. Recipients of Personal Data

Personal data may be made available to:

  • employees or contractors of the Company who handle your request,
  • IT service providers ensuring website operation and email communication,
  • public authorities, where required by law.

Personal data is not transferred outside the European Union or to third parties for marketing purposes.

7. Your Rights

You have the right to:

  • request access to your personal data,
  • request correction or deletion of data,
  • request restriction of processing,
  • object to processing,
  • data portability,
  • withdraw your consent at any time.

You can withdraw your consent by email at studio@marketingstudio.cz.
If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).

8. Data Security

Baloo&Groot s.r.o. implements appropriate technical and organizational measures to ensure the security of your personal data and to prevent its misuse, loss, or unauthorized access.

9. Final Provisions

These principles take effect on [insert date of update] and may be updated from time to time. The current version is always available at balooandgroot.cz.